Customer satisfaction ratings for our agents

In order to help customers make more informed decisions on how to pick a real estate agent, we have started displaying a customer satisfaction scores for each of our agents. Using a third-party vendor to administer the survey, we are showing the scores for agents that have closed at least three transactions with the company. The ratings appear in a one-to-five star ranking (five stars is the best) according to an average score tabulated via a customer satisfaction survey clients complete post-closing and are updated monthly.

Read the official announcement here.

Search for your own Zip Agent.

Here is a sample of what the rating looks like: